Registered Nurse - Urology Case Manager

Overview

The Urology Case Manager, a Registered Nurse (RN) delivers competent, evidence-based care to assigned patients. Responsibilities include patient management, care coordination, and discharge planning for both inpatient and outpatient settings. The RN assists Veterans, families, and caregivers in accessing the most suitable options and services for their complex healthcare needs, addressing conditions ranging from acute and chronic to multiple, complex, catastrophic, or life‑threatening illnesses.

The Urology Case Manager is an RN who will assume responsibility for the coordination of care focused on patient education, self‑management, and customer satisfaction throughout the continuum of care. This RN will influence care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.

Major Duties include but are not limited to:

Requirements