Taproom Manager - Iowa

Summary/Objective

The Taproom Manager oversees the daily operations of a high-volume, full-service taproom, ensuring amazing guest experiences, efficient team management, and smooth execution services—all while maintaining a welcoming environment that reflects Big Grove’s culture and brand.

• Set the Tone
• Thirst for Improvement
• We Care
• Practice Candor
• Passion Driven

You will be given a culture deck explaining these core values. The goal of our culture deck is to show you who we are as a company, and then you can decide if you personally align with us and are excited to begin a career here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Deliver consistent amazing guest experiences through excellent service standards
• Handle guest complaints with professionalism and proactive problem-solving.
• Ensure that all food and beverages are served according to Big Grove standards

• Train and manage front-of-house (FOH) staff including bartenders, servers, hosts, and support staff.
• Coach staff to uphold company values, performance standards, and guest service expectations.
• Communicate expectations and hold team accountable to those expectations
• Pre shifts every day! Let your team know the game plan every shift.

• Maintain cleanliness, organization, and safety throughout the taproom.
• Oversee daily opening and closing procedures.
• Manage inventory and ordering of beverages, bar supplies, and front-of-house materials.
• Monitor product freshness and ensure tap line cleanliness and keg rotation.

• Monitor and manage labor costs, COGS, and other operational expenses.
• Execute daily cash handling, POS management, and sales reconciliation.
• Work with the leadership team to develop and implement promotions, events, and sales strategies.

• Ensure adherence to all federal, state, and local health and alcohol laws.
• Maintain accurate and up-to-date documentation related to employee certifications and licenses.
• Conduct regular safety checks and support a proactive approach to workplace safety.

• Leadership:
  Inspires and leads a team with clarity, accountability, and enthusiasm.
• Guest Focus:
  Prioritizes customer experience
• Communication:
  Excellent communication with staff, leadership, and guests.
• Decision-Making:
  Able to make timely and sound decisions in a fast-paced environment.
• Organization:
  Strong time management, delegation, and operational planning skills.
• Adaptability:
  Comfortable managing change and remaining flexible during peak business fluctuations.

Be a high performing Big Grove team member with ability to look at business as a whole, communicate with all people, collaborate with all departments, work to solve organizational problems, and accomplish goals. Contribute to and exemplify Big Grove values, vision, standards, and culture.

Supervises Front of The House Staff while running the shift. Works closely with Back of House Leadership to ensure Big Grove is operative the best way possible.

The work environment for this position is fast-paced, customer-focused, and team-oriented. FOH works in a dining room, bar, patio, or event setting. The environment may include:

• Exposure to loud noise levels, frequent guest interaction, and crowded spaces
• Working near hot equipment, sharp objects, and cleaning chemicals
• Occasional exposure to outdoor elements in outdoor seating areas
• Use of POS and cleaning chemicals

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing & Walking:
  Must be able to stand and walk for extended periods (8+ hours), including moving between bar, kitchen, and dining areas frequently during shifts.
• Lifting & Carrying:
  Regularly required to lift and carry up to 50 pounds (e.g., beer kegs, cases, supplies).
• Reaching & Stooping:
  Frequent reaching, bending, kneeling, and stooping to access storage, clean equipment, or stock inventory.
• Manual Dexterity:
  Must have strong…