Receptionist - Franchise

Overview

Receptionist - Franchise Location role at H&R Block

Join to apply for the position and become part of a team that helps clients with confident, informed decisions about their lives, careers, and money by building strong client relationships.

Helping others is what we do best here. You will see the impact of your work firsthand by inspiring clients and building relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they prefer to be scheduled
• Help ensure all clients  needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Not Applicable

• Full-time

• Administrative

• Retail

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