Clinical Supply Solutions Commercial Associate

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Under the general direction of the Director - Clinical Supply Solutions (CSS), the Analyst II - CSS Commercial will provide essential support to the global commercial growth of the CSS service line. This role involves assisting in sales efforts, collaborating with cross‑functional teams (such as Marketing, Sales, Operations, and Quality), and identifying opportunities to drive revenue growth. In this role, the Commercial Associate supports the Business Development (BD) teams in managing pipelines, engaging with clients, and delivering tailored solutions to meet customer needs.

The position requires strong organizational skills, a customer‑focused mindset, and the ability to analyze data to provide actionable insights.

• Supports the commercial growth of the CSS service line by collaborating with the BD teams to identify and prioritize sales opportunities globally.
• Takes an active role in educating Sales and Marketing teams on CSS capabilities and service development.
• Ensures insights on CSS differentiations and clients’ unmet needs are fed back to CSS leadership to inform decision on CSS strategy development and innovation.
• Assists in managing sales pipelines and provides regular updates on progress against revenue targets.
• Works closely with Global and Regional Sales and Marketing teams to produce prospecting strategies that drive new business acquisition for CSS.
• Prepares sales proposals, presentations, and bid defense materials to support client engagement efforts.
• Conducts market research to identify trends, opportunities, and competitive insights that align with the CSS service line strategy.
• Assists in the development of marketing materials and customer‑facing collateral in collaboration with the Enablement Function.
• Participates in client meetings as needed, helping to build and nurture strong customer relationships.
• Develops and maintains dashboards and reports to track key performance indicators (KPIs) and trends, supporting data‑driven decision‑making.
• Monitors competitive offerings and gathers insights to help refine the CSS value proposition.
• Collaborates with cross‑functional teams to ensure alignment between service capabilities and customer expectations.
• Represents the CSS service line at industry events, conferences, and exhibitions as required.
• Ensures compliance with company policies, regulatory requirements, and contractual obligations in all activities.
• Maintains flexibility and availability for occasional travel and supports global business initiatives as needed.

• Bachelor's degree in business, marketing, healthcare, or a related field (or equivalent experience).
• A minimum of 4‑5 years of experience in sales, business development, or a related customer‑facing role, preferably within the healthcare, clinical trials, or logistics industries.
• Experience working in a global or matrixed environment is an advantage.
• Strong understanding of company policies, goals, and objectives to effectively support commercial activities.
• Familiarity with clinical trial operations, healthcare services, or 3PL operations is preferred.
• Excellent organizational skills and attention to detail.
• Proficiency in financial analysis and report preparation.
• Strong interpersonal skills with the ability to build relationships and collaborate across teams.
• Customer‑service‑oriented, with a focus on delivering tailored solutions to meet client needs.
• Ability to work in a dynamic, matrixed environment where influencing and teamwork are key.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Strong written and verbal communication skills, including the ability to create high‑quality presentations and reports.
• Proficiency in Microsoft Office…