Teller, Customer Service​/HelpDesk

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Full Time Nevada, IA, US

2 days ago Requisition

State Bank & Trust Co. is a local, full-service bank, serving Nevada and Story County. We pride ourselves on moving forward our Mission of being Customer Focused, Locally Empowered, and Team Member Driven.

We are currently seeking a Full-Time Teller that will provide outstanding customer service by processing a variety of transactions, answering questions and concerns, cross selling products and services while developing relationships with existing and potential clients. Responsibilities will include:

• Providing an optimal client experience by processing and reconciling daily transactions including deposits, withdrawals, and transfers.
• Answering and resolving client questions regarding account activity.
• Assuring the confidentiality of all client information and adhere to all operational, security, risk and regulatory policies and procedures.

Requirements:

• Previous cash and/or customer service skills are preferred.
• Excellent communication and interpersonal skills. Able to resolve problems and deal with challenging client situations.
• Well organized, accurate and detail oriented.
• Basic computer literacy with knowledge of Microsoft Office (Word, Excel and Outlook)
• Work under pressure and perform several tasks simultaneously.
• Ability to work independently and in a team environment.

Hours:

Monday - Friday 8:15am to 5:15pm

Saturday rotation 9:00am - 12:00pm

Our company is an equal opportunity employer.