Director of Intercultural Programs

Job Description

Immigration Oversight & Regulatory Compliance

Act as an officially appointed Designated School Official (DSO), managing adherence to all F-1 federal mandates and institutional policies.

Counsel students regarding complex immigration protocols, including status extensions, school transfers, employment permissions (such as OPT/CPT), and visa applications, proactively troubleshooting status issues.

Maintain rigorous, real-time records and updates within the SEVIS database to satisfy federal reporting timelines.

Continuously audit student documentation and legal status to preserve institutional standing and individual eligibility.

Student Engagement, Transition, & Well-being

Design and execute comprehensive welcome programs and orientation itineraries at the start of each term to accelerate campus, community, cultural, social, and academic settling.

Guide students through essential logistics—including obtaining Social Security numbers, managing DMV requirements, securing employment paperwork, and utilizing tax filing tools like Sprintax—through individual coaching and targeted workshops.

Track academic milestones and early-alert indicators, providing timely consultations and cross-campus referrals when needed.

Deliver compassionate crisis intervention and resource referrals for individuals encountering personal, financial, academic, cultural, or legal hurdles.

Cultivate an inclusive, safe, and welcoming environment where every student feels valued, heard, and supported.

Serve as the advisor for the student government body IDEA and its five active standing organizations, championing campus-wide advocacy and community-building.

Administration & Cross-Campus Collaboration

Represent the university at professional gatherings like NAFSA conferences to network, benchmark best practices, and stay informed on regulatory shifts.

Maintain organized databases, historical archives, and comprehensive reports regarding international and exchange cohorts.

Partner hand-in-hand with Admissions, the Registrar's Office, Student Accounts, Residence Life, Career Services, and Academic Success teams.

Direct public-facing outreach, managing web content updates, digital newsletters, and social media channels.

Supervisory & Working Relationships

Reports to:

VP/Dean of Student Life

Direct Supervision:
Student staff members

Collaborative Network:
Engages daily with International Programs teammates, campus faculty, and administrative departments.

Qualifications

Required Qualifications

Education:

Bachelor's degree.

Background:
Direct engagement supporting international students, study abroad participants, exchange visitors, or diverse multicultural communities.

Legal Mandate:
Due to mandatory Designated School Official (DSO) responsibilities within SEVIS, applicants must be United States citizens or lawful permanent residents, in accordance with federal regulation 8 CFR 214.3(l)(1).

Preferred Qualifications

Education:

Master's degree.

Experience:

Extensive history working inside a university International Programs office.

Technical Expertise:
Advanced familiarity with SEVIS operations and Department of Homeland Security (DHS) F-1 policies.

Advising History:
Hands-on background mentoring F-1

Programming:
Demonstrated success in conceptualizing, running, and assessing student orientations or cultural initiatives.

Data-Driven Approach:
Proven ability to leverage assessment data to refine and elevate student services.

Core Competencies, Skills & Abilities

Communication:
Exceptional verbal, written, public speaking, and interpersonal abilities.

Analytical Mindset:
Skilled at dissecting, interpreting, and applying intricate policies and federal guidelines.

Independence & Teamwork:
Capable of thriving autonomously while also contributing strongly to collaborative group efforts.

Problem-Solving:
Sound judgment, sharp crisis-management skills, and effective decision-making capabilities.

Organization:
Superior multi-tasking talent, meticulous attention to detail, and a strong sense of prioritization.

Technical Literacy:
Comfortable using Microsoft Office suites and modern web-based databases.

Discretion:
Absolute commitment to upholding student confidentiality, ethical standards, and professional integrity.

Resourcefulness:
Proactive willingness to lean on SEVP field representatives and NAFSA professional networks for guidance.