Operator Surveillance

Join to apply for the Operator Surveillance role at Treasure Island Hotel & Casino
. Apply within 1 week to be among the first 25 applicants.

• Maintain strict confidentiality for the company when conducting observations and investigations.
• Oversee daily operations of shift in the absence of a surveillance supervisor.
• Answer multi‑line telephones, take messages or direct to appropriate areas.
• Operate CCTV/digital recording programs to conduct surveillance.
• Use computer and associated hardware to complete documentation.
• Write and prepare daily reports and logs.
• Observe and document all marker redemptions.
• Review video and document specific slot and table games jackpots, procedure errors, guest complaints, and variances in all departments.
• Conduct routine surveillance filming, review videos, and complete documentation to detect suspicious activity throughout casino – gaming areas and restricted areas such as casino cage.
• Maintain evidence by archiving video coverage in designated files.
• Monitor activities in the table games, race & sports, casino cage, soft count, and slots areas.
• Testify in court as a representative for the company as necessary.
• Perform and maintain shift scheduled duties.
• Interface with management and departments throughout the property as needed.
• Cooperate with the Gaming Control Board (GCB) and other outside agencies.
• Attend all company‑sponsored training classes and assist with department training.
• Perform all duties as deemed necessary for the success of the department.

• 2 years’ experience in a surveillance department preferred.
• Knowledge of a minimum of four table games preferred.
• At least one card‑counting system preferred.
• Knowledge of gaming regulations required.
• Working knowledge of all observed areas including policies, procedures, cheating methods, and advantage play systems for all departments is required.
• High school diploma required.
• Must have or be able to obtain a gaming registration.
• Must be able to reach, sit, carry/lift, and push/pull up to 10 lbs.
• Must be able to work in a casino environment with possible exposure to extreme cold.

Entry level

Full‑time

Management and Manufacturing, Hospitality

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