Count & Technician Supervisor

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Full Time Non-Safety Sensitive Tama, IA, US

2 days ago Requisition

Start Rate: $TBD/hourly

Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour)

Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay and much more!

Supervises Soft Count/Drop Team activity and the maintenance of count & dispense equipment. Assists with overseeing compliance with and implementation of established policies and procedures, and accuracy and accountability of Casino assets and reports.

• Safeguard and account for the assets of the owners.
• Assures that the drop and soft count functions are completed in a timely manner.
• Maintain and verify proper functioning of count and dispense equipment including those used in Soft Count, the Cage and kiosks and their related components and support systems.
• Maintains proper inventory of replacement parts and supplies to ensure the accurate operation of the count and dispense equipment.
• Knowledge of functionality and proper use of all diagnostic and test equipment.
• Supervise and ensures that staff is properly trained in existing and new procedures.
• Coordinates with the Count & Technician Manager all personnel actions within the Soft Count / Drop Team area are addressed in a timely manner.
• Monitor and address mutual respect and interaction between co-workers.
• Communicate all non-routine activities within the department and items of concern, including equipment malfunction, to the Count & Technician Manager immediately.
• Ensures Department personnel comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.
• Communicates effectively with management, staff, and other department sin order to maintain a productive and effective department operation.
• Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.
• Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.

• Familiarizes self with casino minimum internal control standards in order to obtain full knowledge and understanding of these procedures.
• This position has signatory authority for machine access keys, drop access keys, and short pay authorizations.
• Report to work on time and as required in professional attire, display a high level of personal cleanliness, and follow personal appearance standards.
• Responsible for non-major repairs and resolve malfunctions to ensure continuous functionality.
• Attends all required meetings and training sessions.
• Performs other job related duties as assigned.

This position will have the authority to; make decisions necessary for carrying out the above listed job duties, make recommendations, provide training opportunities, evaluate performance, create and/or delegate staff scheduling and invoke disciplinary action within approved guidelines. This position may have other supervisory authority assigned as necessary through management. This position directly supervises the Soft Count / Drop Team. This position will have authority to approve time cards within the time clock system.

May be exposed to loud and continual noise levels and a smoke-filled environment. Some lifting up to 50 pounds may be required. Requires considerable standing and walking along with…