Business Intelligence Analyst

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The Business Intelligence Analyst, reporting to the Director of Analytics, supports Nelnet Financial Services by collecting, analyzing, and presenting data that drives business operations and decision‑making. The ideal candidate combines strong technical and analytical skills and is driven to increase efficiency and clarity through automation and utilizing all available tools. This position will work closely with the Senior Business Intelligence Analyst to maintain and enhance existing dashboards and reports, while also offering an opportunity to work across teams, influence strategic initiatives, and develop innovative reporting solutions.

• Develop and maintain reports and dashboards using advanced reporting tools and technologies.
• Collaborate with members of Nelnet Financial Services, Nelnet Bank, and other departments to gather requirements, understand business needs, and deliver effective reporting solutions.
• Implement automation solutions to streamline reporting processes and improve efficiency.
• Ensure data accuracy and integrity by reconciling to alternate data sources when possible and assisting in efforts to clean up data when needed.
• Utilize SQL, Python, Power BI, Excel, and other tools to extract, manipulate, and visualize data.
• Stay current with emerging tools and technologies, especially in AI, automation, and data visualization, to continuously improve reporting processes and analytical capabilities.
• Maintain, enhance, and expand existing dashboards and reports in response to evolving business needs.
• Perform detailed data analysis to identify trends, patterns, and insights that support strategic decision‑making.
• Utilize historical data, both internally generated and from industry peers, to derive future performance assumptions.

Salary range for this role is: $70,000–$90,000

Bachelor’s degree in statistics, mathematics, information management, business administration, accounting, finance, economics, or a related field is preferred, but applicable experience will also be considered.

• 2–4 years of experience in business intelligence, financial reporting, data analysis, or a related role within the financial services industry.
• Demonstrated ability to approach ambiguous problems with curiosity and structured thinking, using AI and automation tools as accelerators while applying sound judgment to validate outputs.
• Experience working with SQL, Python, Power BI, Excel, and other data analysis and visualization tools.
• Excellent communication skills, both written and verbal, to effectively explain complex concepts.
• Capability to work independently or collaborate effectively as part of a group.
• Ability to take ownership of recurring issues, investigate root causes, improve data quality, and propose sustainable solutions rather than workarounds.

• Experience with consumer or private student loan portfolios.
• Advanced Excel proficiency, including complex functions and VBA.
• Experience with financial analytics tools such as DV01 or Intex.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401(k)/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance‑based incentive pay, short‑and long‑term disability, and a robust wellness program.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402‑486‑5725 or c Nelnet is a Drug Free and Tobacco Free Workplace.

Entry level

Full‑time

Research, Analyst, and Information Technology