Pharmacy Technician

* Depending on the state in which you work, national certification may be required. If you are not currently certified as a technician, training on the job will be provided in addition to access to training materials to help you prepare for the national certification exam.

Reports to: Chief Pharmacist, Staff Pharmacist

Status: Non-Exempt

Availability: Full-time or part-time shifts during business hours: 8a‑7p Mon, 8a‑6p Tue‑Fri, 8a‑1p Sat

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.

• Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store.
• Learn Lewis Drug policies and procedures and perform them daily.
• Establish and maintain good relationships with physicians and other healthcare providers.
• Answer patient questions and troubleshoot and/or resolve them promptly.
• Answer phone calls promptly and in a polite manner.
• Assist in all customer service situations and finish customer transactions using the register.
• Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently.
• Maintain the confidentiality of patients’ private medical information according to the HIPAA Act.
• Process new and refill prescriptions within scope of practice.
• Prepare paperwork and compile medications for delivery and mail out orders when needed.
• Manage and serve drive‑thru patients in an efficient manner (if applicable).
• Report any medication error to proper personnel.
• Ability to log into a variety of software systems to perform daily technician functions.
• Perform daily maintenance of automated devices within the pharmacy.
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations.
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist.

• Ability to learn basic drug terminology.
• Ability to learn differences between brand and generic drugs.
• Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra).
• Ability to multi‑task and pay attention to detail.
• Work effectively as part of a team to support the entire pharmacy, as well as individually.
• Possess good organizational and time‑management skills.
• Ability to communicate effectively, both verbally and in writing.
• Learn new software systems and type (data entry) accurately and efficiently.
• Dependable in attendance and job performance.
• Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members.

• State of Iowa Requirements
  • Register with the state Board of Pharmacy (BOP)
    • Must be at least 16 years old
    • Must be registered prior to the first day worked
  • Become a nationally certified pharmacy technician within 1 year of BOP registration
    • Pharmacy Technician Certification Board (PTCB) certification is recommended
• State of Minnesota Requirements
  • Register with the state Board of Pharmacy (BOP)
    • Must be 18 and have a high school diploma or GED
    • Must be registered prior to the first day worked
  • Must complete BOP approved Lewis training within 1 year of BOP registration
• State of South Dakota Requirements
  • Register with the state Board of Pharmacy
    • Must be at least 16 years old
    • Must be registered within 30 days of employment
• Additional considerations that apply to all states
  • Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required
  • Complete yearly CE requirements to maintain active license or as required per state
  • Additional pharmacy technician credentials/endorsements encouraged but not required

• Must be able to stand for long periods of time and move quickly from one workstation to another.
• Work with full range of hands, wrists, and…