RN, Clinical Information Systems Coordinator

RN, Clinical Information Systems Coordinator

• Participates in core Nursing and Information Technology functions and assists with projects/training.
• Coordinates training, standard setting, reporting, forms customization, application maintenance, and updates related to the clinical software systems.
• Provides assistance to the IT department during system maintenance, upgrades, and changes when time is permitted.
• Provides orientation and ongoing education on the EMR software to nursing staff and providers, with the ability to assist with other department training as needed.
• Works as a clinic nurse on a periodic basis to maintain clinical awareness and competency.
• Assists in the development, implementation and maintenance of clinical information systems modules, supplemental support systems, and responsible for related training of system users and medical staff.
• Allows for flexible scheduling to accommodate the needs of all shifts.
• Communicates problems with the system to the vendor and tracks responses, ensuring a resolution.
• Coordinates and facilitates communication between the IT Department and end users as required.
• Serves as first line resource for clinical issues with appropriate resolution instructions. Collaborates effectively with vendor/clinical staff regarding application and workflow problems, and reports back findings in an appropriate time frame.
• Communicates clearly and concisely with all departments, and develops training as needed.
• Maintains current knowledge of computerized documentation technology and ensuring documentation requirements are met.
• Maintains exceptional product knowledge and coordinate program to update all employees, including providers, on new features and existing functionality to ensure a smooth transition.
• Acts as a liaison to the medical staff to assess their needs and provide information and training.
• Maintains awareness of organizational policies, procedures, and regulatory requirements related to orders and clinical documentation, and contributes to policy and procedure development as warranted.
• Develops and maintains a quality improvement program for clinical information systems. Monitors, reports and collaborates with other departments to identify areas for improvement and efficiency. Completes documentation audits for applicable departments.
• Assists in aspects of planning, design, development, implementation, maintenance and evaluation of clinical information system including the electronic medical record (EMR).
• Utilizes the knowledge and skills of clinical practice to determine clinical functions that are suitable for computer applications; apply clinical expertise to guide the evolution of clinical software implementation and help clinicians focus on personalized high-quality patient care in accordance with professional standards of practice.
• Provides leadership to increase nurse satisfaction and healthcare IT system adoption.
• Assists clinical staff in troubleshooting, building and maintaining templates or other features of the EMR to ensure patient safety and satisfaction.
• Works with interdisciplinary teams to define/redefine documentation requirements and practices.
• Completes programming and alterations to the clinical documentation software.
• Maintains a broad knowledge of hardware, operating systems, applications, operation analysis and protocols.
• Understands how the EMR interacts globally so that improvements can be seen across all areas of the facility.
• Participates in and promotes Continuous Quality Improvement (CQI).
• Maintains strong clinical knowledge of healthcare trends, policy, regulatory and compliance issues.
• Participates in the development of an compliance with HIPPA standards to maintain the security, privacy, confidentiality, and integrity of health information.
• Makes suggestions for nursing areas.
• Monitors HCAHP scores, reviews current processes and makes appropriate process changes to improve patient satisfaction scores.
• Performs other duties as assigned.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care