Case Manager - Substance Use Disorder

Location: Corning

Schedule

• Full-time 40 hours/week
• Monday - Friday
• Evenings

The Case Manager is responsible for supporting patient care by coordinating and arranging continuing care and basic needs resources per patient, communicating with collateral partners and treatment team any barriers to care, and supporting clinical programming by conducting group programming and individual programming as assigned.

Job Duties & Responsibilities Assess patient/support system needs for resources based on:

• medication management (psychiatry)
• psychotherapy (individual, group, partial hospital, intensive outpatient, residential)
• ongoing medical care
• housing, placement (nursing home, assisted living)
• financial (application for social security disability, HUD, food stamps, energy assistance, etc.)
• community support (groups)
• specific county-based resources (SAIL, CSP, group home).

Assure that discharge planning begins ain collateral input from providers and supports.

• Assist with development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services.
• Schedule after care appointments for patients with PCPs, psychiatrists, next level therapy programs, living arrangements, etc.
• Contact referral source and/or other treatment providers within designated time frame and documented accordingly.
• Make arrangements for community resources to facilitate discharge. Provide all needed documentation to other providers to facilitate the continuum of care.
• Solicit input from treatment team/collateral partners to meet the continuing care needs of patients.
• Work with treatment team and collateral partners to ensure appropriate discharge resources.
• Maintain a list of specific resources to be used in accordance with best practice.

Provide therapeutic services to patients.

• Provide team coverage as permitted by state regulations, scope of practice and competency under the direction of the clinical operations supervisor.
• Provide cognitive behavioral therapy, dialectical behavior therapy focused, behavioral activation, interpersonal psychotherapy, and other group and individual therapeutic services to patients according to clinical standards of care and under the supervision of the clinical operations supervisor.
• Implement goals, objectives and interventions as specified in the patient’s individual treatment plan.
• Use knowledge and skills to collect and review information regarding the patient’s status.
  • Identify individual specific needs.
  • Provide interventions that are appropriate to the individual.
  • Facilitate individual skills practice.
• Be knowledgeable in and practice trauma informed care.
• Participate in training under the direction of the clinical operations supervisor.
• Consult with treatment team and support system as needed/requested.
• Participate in regular supervision sessions with clinical operations supervisor per regulatory requirements.
• Attend and participate in interdisciplinary treatment team meetings.

Complete assignment and documentation within required time frames.

• Obtain outcome assessments at admission, discharge and throughout stay as indicated.
• Complete ongoing treatment documentation as required in accordance with program guidelines, i.e., patient care notes, group documentation and contact notes).
• Support obtaining Releases of Information to ensure continuity of care and collaboration.

Facilitate a supportive and safe milieu.

• Maintain safety of the area.
• Provide structured therapeutic milieu in which a positive pattern of social, education, and personal behavior and coping skills is taught, reinforced, and enhanced.
• Support management of milieu.
• Respond to emergency situations as needed.

Assist in promoting a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.

• Be open to change and actively support change.
• Be open to others’ ideas and points of view.

Promote department goals as well as the mission of the hospital.

• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Maintain department policies and procedures.
• Include requirements and guidelines from external agencies (i.e., Joint Commission, State of Wisconsin).
• Ma…