Receptionist - Adel Clinic

Receptionist - Adel Clinic - Full Time

Join to apply for the Receptionist role at Trinity Health.

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing front‑desk responsibilities including maintaining patient flow, scheduling appointments, appropriately handling phone calls, validating insurance eligibility, entering demographics, insurance, and other pertinent information in the Electronic Health Record and other systems, and determining and collecting time‑of‑service payments and/or past‑due balances at the time of appointment.

Full time

• 40 hours/week
• Day Shift

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check‑in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

• Training Preferred:
  Effective communication skills, medical terminology.
• Special Training:
  Basic Life Support;
  Medical Office Procedures.
• Less than 1 year of experience required.

• High School Diploma or GED equivalent.

Colleagues of Mercy One Health System enjoy competitive compensation with a full benefits package and opportunities for growth throughout the system. Visit Mercy One Careers to learn more about the benefits, culture, and career development opportunities available.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.