Cashier Host, Food Hall; Caesars Orleans

New Orleans, LA, United States (On-site)

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you.

Become a part of our winning team and bring your fun spirit along with you!

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Discount Program within Caesars Partner Network
• Fun and Free Team Member Events
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching

ABOUT THE ROLE: The primary purpose of the Cashier Host is to maintain excellent customer service, to ensure guest satisfaction and a future return. As front-line employees, the Host/Cashier is the first impressions. They are expected to provide prompt, courteous, friendly and professional service to all guests at all times. They are responsible for maintaining superior quality service for guests. Performing their jobs on a daily basis, they are required to be detailed in every aspect of their work while maintaining an efficient pace.

Also must be able to help guest with completing payments and other POS transactions.

OUR IDEAL CANDIDATE:

• Must have at least three months previous money handling and cash register experience.
• Must possess excellent customer service and communication skills.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must be 18 years of age. Must be able to work independently, with little supervision.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Handles all aspects of the food operation during assigned shift.
• Ensures Front Service staff behavior and appearance are in compliance with established policy.
• Ensures that customer’s problems/complaints are handled in an effective, courteous manner.
• Directly oversees staff on assigned shift.
• Schedules lunch breaks and maintains employee break records.
• Acts as a role model to other employees, always presents oneself as a credit to Caesars and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

High school graduate or GED required.

• One-year experience in customer service.
• Prior experience as a cashier required, preferably in the hospitality industry is a necessity.
• Must possess basic math skills.
• Must be able to count cash drawer accurately.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Must be able to tolerate areas containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.

Caesars New Orleans is proud to be an Equal Opportunity

Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

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