More jobs:
Butler
Job in
Jewell, Hamilton County, Iowa, 50130, USA
Listed on 2026-01-02
Listing for:
Marriott Vacations Worldwide
Full Time
position Listed on 2026-01-02
Job specializations:
-
Hospitality / Hotel / Catering
Hospitality & Tourism
Job Description & How to Apply Below
Hourly Rate: $26.25
Job Status: Casual (0-19 / hours per week).
Job SummaryAs an essential part of the guest services team, is responsible to continual improve and maximize each guest’s experience from providing exceptional level of personalized service to ensuring all guests needs are met in a prompt and efficient manner. Duties are performed in the strictest of confidentiality that of a “personal assistant,” being unobtrusive when not needed and based accordingly on hotel’s standards.
CoreWork Activities
- Guest names (ages of children) and contact information
- Stay dates, flight information and guidance with airport arrival experience
- Transportation arrangements (i.e. arrival and departure, car rental, taxi or ride sharing programs)
- Concierge services (Tours, Activities, Attractions)
- Food & beverage preferences, requested groceries and allergies
- Room set-up preferences, housekeeping/special needs and requests
- Familiarity with guest profiles, maintaining positive guest relations at all-times
- All departmental services, policies, procedures and standards
- Correct maintenance and use of equipment as intended
- Maintaining supplies and all resource materials
- Weather conditions (current and forecasted)
- Operation of Opera (Property Management System)
- Processing miscellaneous charges and payment to guest accounts
- Anticipation of guest needs, prompt coordination of guest requests
- Ensuring guest satisfaction (resolve guest complaints)
- Maintain cleanliness, sanitation and organization of guest and work areas
- Unpacking, packing
- Laundry, valet (light) pressing, dry cleaning to be sent out
- Shoe care
- Jacuzzi and Dry Sauna preparation
- Dishwashing, general tidying
- Schedule suite servicing and turndown time with housekeeping
- Arrange and provide current copies of newspapers and magazines
- Table setting (knowledge of settings, utensils etc.)
- Beverage service (coffee/tea/wine)
- Simple cooking or take order for F&B
- Inventory, procure and replenish pantry when necessary
- Customize Mugen menu, seek assistance when necessary with food & wine pairings
- Run dishwasher cycle with used plates, glassware and utensils
- Assist guest with serving meals
- Delivery and set-up of amenities as required
- Inventory and replenishment of kitchen/dining equipment
- Business services
- Dining recommendations and reservations
- Attractions/Activity/Tour planning and reservations
- Arranging floral options
- Be familiar with local events and assist with event planning
- Personal shopping
- Arrange spa/massage/personal grooming services
- Child Care arrangements
- Transportation arrangement
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×