Appian Technical Delivery Manager

Overview

Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results. Are you ready to be audacious, be bold and drive change at a rapid pace? Join us, where we ll make a greater impact together.

Groundswell is looking for experienced Technical Delivery Managers to provide integrated architecture support for our delivery teams, drive implementation success, and act as a trusted advisor to our clients. Technical Delivery Managers help scale our business by providing expert guidance on solution delivery and integrating cutting-edge Appian solutions into our clients  architecture. They will mentor our delivery teams on best practices for advanced technical solutions and platform design and implement internal processes and tools to improve the efficiencies of the business.

Our Appian practice is led by Appian alumni with decades of total experience delivering mission-critical Appian solutions at scale, leveraging our award-winning solutions, component libraries, and foundations. Every day, you ll be teaming up with a diverse, enthusiastic, multi-disciplinary team of creative minds with a smart sense of humor.

• Guide clients on architecture design, integration, scalability, configuration management, Dev Sec Ops , and other program initiatives as needed to drive technical success
• Work with client enterprise architecture teams to design and deliver solutions that fit their unique needs and ecosystems
• Guide implementation teams through complex technical solutions with Appian and tangential technologies
• Support pre-sales activities to close new business - scope/level of efforts, respond to proposals, prepare SOWs, advise on project approaches, and present methodologies
• Evaluate emerging or incumbent technologies for value and fit in client or back-office implementations
• Create and document implementation best practices as well as knowledge base articles for internal enablement
• Provide thought leadership on process improvement and delivery practices
• Support internal solutions, infrastructure, and tools
• Mentorship, training, and enablement of resources

• 5+ years of experience with Appian solutions
• 5+ years of related IT experience
• Bachelor s Degree (or equivalent) or higher in Computer Science, Information Systems, Systems Engineering, or related area
• Strong experience with Agile delivery
• Strong integration (data, reporting, etc.) design and development skills
• Experience evaluating and resolving issues found during system security testing
• Experience with PaaS/SaaS configuration and support processes
• Experience in network infrastructure concepts and troubleshooting techniques
• Strong communication skills and ability to convey complex concepts in an easy-to-understand manner, both verbally and written; active listening skills to gather key information from internal and external partners; analytical and strategic foresight
• Strong organizational skills, attention to detail, ability to work in a high-paced environment, multi-task (prioritize and manage), and work both independently and as a team (team-building skills including courtesy, professionalism, and a "do whatever it takes attitude")
• This is a hybrid position (on-site McLean VA / remote)

• PaaS/SaaS or Low-Code Platforms (e.g. Service Now, Salesforce, Appian/Pega/Outsystems/Bizagi)
• RDBMS (e.g. Oracle, SQL Server, MySQL)
• Authentication (e.g. SAML, Kerberos, OAuth, LDAP)
• Web services, Integrations and Middleware (e.g. RESTful/SOAP, Mule/IIB/Fusion)
• Cloud Computing/IaaS (e.g. AWS, Azure, Google Cloud)
• Software troubleshooting and performance tuning

• Active Appian Senior or Lead Certification
• Programming/Scripting (e.g. Java, C++/C#, Perl, Python)
• Data management and data visualization/BI
• Content management (e.g. CMIS, Alfresco, Open Text)
• Dev…