Data Center Technician

Overview

This role supports Arvato’s newest data center services, delivering critical solutions such as high-security transport, white-glove delivery, and technical support. Our clients include hyperscale data center operators, high-tech freight forwarders, co-location providers, and Software as a Service (SaaS) companies.

The Data Center Technician assumes a critical role in the installation and upkeep of cabling to guarantee seamless operations of hardware networks, including equipment and server/network rack decommissioning.

• Arrive at clients’ sites on time, with all required equipment, uniform, procedures, documentation, and PPE.
• Cable server racks by patching and dressing fibre and copper cables (in certain regions, and training will be provided).
• Provide industry-leading customer service levels by always acting professionally with clients and colleagues.
• Follow clients’ procedures and requirements, including health and safety, and security.
• Communicate with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely, and efficient manner. Reports include arrival times, delays, safety concerns, and completion times.
• Complete daily checklists and provide reports on daily activities or tasks, including other general administration tasks.

• Valid driving license with a good driving record.
• Ability to travel for business needs.
• Basic experience with hand and power tools.
• Experience with Microsoft Word, Excel, Teams and email.
• Prior experience in a data center, logistics or construction environment preferred.
• Knowledge of network cabling, optic types, and test equipment preferred.
• Familiarity with common networking terms, cabling infrastructure best practices and methodologies preferred.
• Prior experience with medium to large, complex project scopes and ambiguous details within work environment strongly preferred.
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters preferred.
• Understanding of infrastructure technologies, including Routers, Switches and other network gear preferred.

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.
• Compensation: $27.00/hour.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Transportation, Logistics and Storage

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