Insurance Customer Service Representative & Claims Administrator

Job Category: Insurance

Requisition Number: INSUR
001147

• Posted :
  October 9, 2026
• Full-Time
• On-site

Showing 1 location

COMPANY OVERVIEW

We are a dynamic growing insurance agency that offers competitive compensation and benefits along with tremendous opportunities for personal and professional growth. The team at Town & Country Insurance is professional, friendly and helpful! We are proud to be recognized as a Trusted Choice agency and have grown to become one of the largest insurance providers in Iowa.

The ROLE

The Multi-Line Insurance Customer Service Representative/Claims Administrator is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. This role will provide current clients and prospects with quality service and assist the agency with prospecting and sales activities.

Insurance license is required, but you will have the opportunity to obtain once you join the team at Town & Country Insurance.

SKILLS

• Highly professional with unquestionable integrity and moral character
• Attention to detail
• Ability to communicate effectively across a diverse organization and client base
• Ability to prioritize, be flexible, respond to change environments
• Strong listener and works well with people
• Ability to work in a fast-paced environment
• Service oriented and self motivated

PERKS OF JOINING TOWN & COUNTRY INSURANCE

• Five day work week
• Competitive pay and benefit package
• Professional and friendly co-workers
• Generous paid time off
• 401(k) matching
• Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at

We look forward to working with you!

First State Bank/Town & Country Insurance Agency is an EO Employer - Vets/Disabled

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Expert

Works well as a member of a group

High School or better.

IOWA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.