Personal Injury Case Manager

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Founded five years ago and headquartered in Boca Raton, FL, Torticity is revolutionizing the legal sector with groundbreaking technology and unmatched operational support. What began in mass tort case services have evolved into a full-scale transformation of personal injury law, reshaping how firms operate. Our proprietary tech boosts efficiency and sets new industry standards. Today, we offer comprehensive, end‑to‑end solutions that help law firms navigate complex litigation effortlessly.

As pioneers in "Lit-Tech," we blend innovation with justice, turning challenges into opportunities. Torticity isn’t just changing the game; we’re building the future of legal excellence.

Join us and be part of something extraordinary.

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Remote opportunities available nationwide
. Employees within a 40-mile radius of our Boca Raton HQ enjoy in-person collaboration and enhanced compensation. Hybrid work model:
Mondays, Tuesdays, and Thursdays in-office.

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Learn more about us and our leadership team
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We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

The Role:

Torticity is looking for an experienced Personal Injury Case Manager with exposure to pre-litigation auto injury cases. In this role, the Personal Injury Case Manager will be responsible for managing a docket of personal injury files. They will work on a high volume of pre-litigation cases from end-to-end post-intake, including extensive plaintiff contact, investigations, and settlement negotiations with the insurance adjusters.

• Proactively own and manage a robust case load effectively to meet internal stakeholder and external partner deadlines
• Managing claimant relationships as primary point of contact during pre-litigation phase
• Being open to providing feedback on and making suggestions for process improvements
• Acting as a liaison between the client and insurance carriers before the commencement of litigation
• Facilitating negotiations with claims adjusters
• Obtaining information & documentation necessary to evaluate bodily injury claims
• Creating and maintaining an internal database
• Requesting medical and billing records
• Preparing settlement demand packages
• Reviewing files with the supervising manager, paralegals, and attorneys

We’re Excited About You Because You Have…

• At least 6 years of personal injury case management or paralegal experience
• Personal Injury case management experience from a variety of states
• Experience handling pre-litigation cases from inception post-intake, through settlement
• Proficiency with Microsoft Office tools
• Ability to work independently and in a team environment
• Demonstrates a high level of professionalism with confidential and sensitive information
• Acute attention to detail
• Company-paid travel may be required for annual or quarterly team visits.
• Knowledge of the Spanish, Portuguese and/or Creole language is strongly preferred

Why You’ll Love Working at Torticity…

• We are a group of bright, kind professionals who are motivated by challenges and value integrity, innovation, and trust
• We cultivate a diverse and inclusive community, where all voices are heard and valued
• We leverage our strengths in legal technology to drive innovation and disrupt the industry
• We win as a team, commit to our work, and celebrate success together
• We boldly create the future while keeping equity and client impact at the center of all that we do
• We offer comprehensive compensation packages and inclusive health and wellness benefits

Compensation and Benefits

This role will receive competitive salary, benefits, and variable compensation. The salary for U.S.

-based employees in this role will be within the range listed below. Compensation is determined by various factors, including experience, location, and performance. This position is also eligible for variable compensation based on individual and company performance.

In addition, the position includes access to medical, dental, vision, and other benefits including flexible paid time off.…