Part Time Team Member
Listed on 2026-10-22
-
Retail
Cashier, Retail Associate/ Customer Service, Customer Service Rep
Pony Express/Heritage Express/Sweetwater Café opened for business in 1996 with the first location in Winnebago, Nebraska. We have since grown to include eight locations in both Iowa and Nebraska. Although the fuel and convenience store concept is the same throughout our locations, each branch offers slightly different amenities.
The Pony Express parent company, Ho-Chunk, Inc. is the award-winning economic development corporation owned by the Winnebago Tribe of Nebraska. Headquartered in Winnebago, Nebraska, Ho-Chunk, Inc. has grown from one employee to over 1,000 employees with operations in 16 states and eight foreign countries.
SummaryWelcomes customers, answers their questions, helps them locate items, and provides advice or recommendations. Operates scanners, scales, cash registers, and other electronics. Balances the cash register and generates reports for credit and debit sales. Accepts payments, ensuring all prices and quantities are accurate and proving a receipt to every customer. Processing refunds and exchanges, resolves complaints. Bags or wraps purchases to ensure safe transport.
Follows all store procedures regarding coupons, gift cards, or the purchase of specific items. Maintains a clean workspace. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, and withdrawals. May be responsible for checking materials and supplies and reporting when stock is low.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for verifying the any person under the age of thirty (30) years old, prior to any tobacco and/or alcohol sales.
- Able to operate cash register with accuracy and efficiency.
- Ability to successfully complete Class C Certification and know what to do in case of fuel spills at your location
- Responsible for the selling of gasoline, cigarettes, beverages, food and other miscellaneous items.
- Provides excellent customer service to patrons within the store.
- Receives cash or checks or completes credit-card charge transactions.
- Counts money to verify amounts and issues receipts for funds received and counts back correct change with accuracy.
- Responsible for store cleanliness and maintains store appearance and product representation to company standards.
- Ensures customer’s needs are met, resolve complaints, and customer service is the focus of each employee.
- Receives cash or checks or completes credit card transactions per operating policy.
- Responsible for restocking shelves and coolers.
- Responsible for the upkeep and cleanliness of the store during working shift.
- Customer/Client Focus
- Communication Proficiency
- Organizational Skills
- Ethical Conduct
This position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands% (0, 25, 50, 75, 100)
LIFTING
60
STANDING
100
CONTINUOUS MOVEMENT
100
RAPID MOVEMENT
25
WALKING
100
CLIMBING
5
STOOPING
50
CRAWLING
0
SENSORY/COMMUNICATION DEMANDS% (0, 25, 50, 75, 100)
VISION
100
HEARING
100
SPEAKING
100
JUDGEMENT
100
ACADEMIC DEMANDS% (0, 25, 50, 75, 100)
READING
100
WRITING
75
MATH
100
The employee must frequently lift and/or move items that weigh more than 30-40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of WorkOccasional evening and weekend work may be required as job duties demand.
TravelTravel is not required for this position.
Experience- Must apply reasonable judgment and understanding to carry out simple one or two step instructions
- Ability to stand for long periods of time, must be able to lift up to 50 pounds of force occasionally
- Strong communication skills, both oral and written
- Reliable transportation and a working telephone
- Must be 18 years of age
- Six months to one-year experience in a related area preferred
High school diploma or Equivalent preferred.
Additional Eligibility QualificationsNone required for this position.
Security ClearanceNone required for this position.
AAP/EEO StatementHo-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However,…
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