Store Manager, Retail & Store Manager

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Full-time Regular Management Des Moines, IA, US

Salary Range: $21.00 To $25.00 Hourly

Zone Manager

• Is a self-starter and is motivated to drive sales and grow the business.
• Implement innovative initiatives to achieve store sales goals and has the curiosity to continuously identify new opportunities.
• Develop and execute a comprehensive quarterly sales plan, communicating it effectively to the team to ensure alignment and monitor progress to achieve business growth.
• Spend 90% of your time in-store, ensuring a strong retail presence.
• Dedicate approximately 10% of your time to building community connections that contribute to business development and sales growth.
• Adhere to Tandy’s strategic direction, ensuring flawless execution of operational policies and procedures.
• Maintain brand and visual merchandising standards and ensure the store consistently delivers an exceptional customer experience.

• Understand the current customer base and implement innovative strategies to engage new customers.
• Create an emotional connection with customers and the store team, driving sales and engagement through exceptional customer service and creating a positive retail environment.
• Develop customer relationships through active listening, asking questions, and finding solutions to customer needs.
• Demonstrate comprehensive knowledge of Tandy strategy, has a positive mind-set and takes pride in being an ambassador for the Tandy Leather brand.

• Exhibit leadership curiosity, set clear expectations by example, and coach, develop, mentor, and inspire the team to enhance store performance.
• Foster a supportive environment focused on development and teamwork to grow careers and retain talent.
• Network, recruit, and hire staff to meet staffing needs, utilizing provided onboarding tools.
• Inspire team growth through continual coaching, balanced performance feedback, and individual development.

• Scheduling a variety of classes that promote leather crafting and feature Tandy products.
• Stay adept at leather crafting skills by continual practice and staying curious about new trends.
• Teach store employees and customers Tandy leather crafting techniques.
• Continuously learn about Tandy leather products and be knowledgeable about their appropriate application based on customer needs.

• High school diploma or equivalent work experience, bachelor’s degree a plus
• Minimum of 2 years of retail leadership experience.
• Demonstrated expertise in all aspects of store operations.
• Adaptable and proactive in learning best practices.
• Strong critical thinking skills to ensure flawless execution of store operations.
• Highly motivated by providing exceptional customer service and driven to achieve retail sales.
• Personable and capable of engaging with diverse customers.
• Team player and self-starter, able to work efficiently both independently and within a team.
• Ability to thrive in a dynamic environment, shifting from multitasking to self-directed tasks as needed.
• Willingness to work varied schedules, including weekends and holidays, based on business needs.
• Commitment to following company guidelines, policies, and procedures.
• Basic computer skills.
• Excellent written and verbal communication skills.
• Leather crafting, art, or creative arts knowledge or skills a plus

• Constant moving & standing for at least two consecutive hours
• Lifting up to 30lbs.
• Stooping, kneeling, and crouching
• Climbing ladders
• Reaching for items above eye level
• Involves close vision and color vision, depth perception, and focus adjustment