Seasonal Beachfront Supervisor

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do.

We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website,(Use the "Apply for this Job" box below)..

Salary/Hourly Rate: $22-$25/hour

Hours per week: 20-30

Job Classification:
Limited Term, non-exempt

Job Type: Onsite

Duration:
Variable term, with lifeguards on beach Memorial Day Weekend through Labor Day. (April – September)

Location:

Crane Beach, Ipswich, MA

Visited by more than 350,000 people annually, Crane Beach remains a national model for balancing conservation of diverse natural habitats and wildlife—more than 1,200 acres of beachfront, dunes, and maritime forest grace the property—with the management of active public recreation. Whether you want to take a refreshing plunge, play in the sand, or bask in the sun, this unparalleled seaside experience has provided fun and lasting memories for generations.

Our seasonal team members are the driving force for creating a safe, mission driven and memorable experience for all Crane Estate visitors.

As the Seasonal Beachfront Supervisor (SBS), you will serve as a leader and use their experience in customer service to help ensure every aspect of the public’s visit to Crane Beach is positive, safe, and enjoyable. You will report to the Property Business Manager and will also work closely with all Seasonal and Full-Time Staff during the peak summertime period. You will oversee the day-to-day operations on the beachfront, manage all Lifeguard personnel and work collaboratively with other supervisory staff on the property, including the Property Business Manager and Public Safety Manager.

You are fully responsible for the scheduling, management, supervision, and continued training of all Lifeguard staff.

Specifically, you’ll:

• Assist with seasonal staff training, monitoring delivery and coaching staff to sustain positive staff/guest interactions. Correct behaviors as necessary.
• Be a part of interdepartmental communication and duties at Crane Beach, doing your part to ensure that Rangers, Lifeguards, Stewardship Crew, Gate Staff, EMT’s, Beach Store, Summer Camp Staff, Ecology, and Engagement Staff work positively together to synchronize exceptional visitor experience and adherence to property management plan.
• Ensure proper daily opening and/or closing of beachfront.
• Oversee employee records and payroll for Lifeguards. Maintain staff schedules and departmental equipment.
• Carefully monitor beachfront and ensure that all safety and operational protocols are followed and that there is always adequate staff coverage in season.
• Possess a commanding knowledge of all safety and first response guidelines.
• Prepare and lead both physical and scenario-based training programs throughout the season for Lifeguard staff

This is a limited, non-exempt position [20-30 hours/week} reporting directly to the Crane Beach Public Safety Manager.

• This position requires a strong and positive leader with experience bringing cohesion to teams.
• An interest in both workstation and field operations work, able to switch gears readily.
• Experience record/log keeping and with Public Safety documentation.
• Eye for detail to ensure that daily operations are smooth, as well as the ability to look at the ‘big picture’ and be able to guide staff and beach towards a common goal.
• Exceptionally strong customer service and communication skills.
• Must be capable of…