Operations & Accounts Receivable Coordinator

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values
- Trust, Respect, Unity, and Empowerment.

We are currently recruiting for an Operations & Accounts Receivable Coordinator to join our passionate and driven team based at our client’s site in Ipswich.

As an Operations & Accounts Receivable Coordinator you will act as the key link between our pest operations team and accounts receivable, ensuring customer billing, purchase order requirements, and operational processes run smoothly. The ideal candidate is detail driven, confident handling queries from multiple stakeholders and comfortable navigating both financial and operational workflow.

Monday, Tuesday, Wednesday, Thursday, Friday

Flexible working hours

• Serve as the primary liaison between Operations and AR, ensuring accurate and timely billing.
• Review operational activity to confirm which jobs require purchase orders.
• Identify customers and update contract/intercompany agreements.
• Ensure correct documentation before invoices are raised.
• Understand customer billing requirements.
• Support AR by clarifying operational details.
• Track outstanding queries and ensure they are resolved.
• Monitor recurring issues and elevate risks.
• Ensure data accuracy & compliance.
• Handle queries from Operations and AR with clear responses.
• Translate operational information into finance‑ready detail.
• Maintain strong relationships with teams and customers.
• Communicate process changes or missing information.
• Maintain accurate POC and intercompany records.
• Knowledge of intercompany processes.
• Familiarity with ERP/finance systems.
• Strong Excel/data‑tracking skills.

• Accounts Receivable Teams
• Credit Control Team
• Pest Control Operational Teams
• Supporting the Finance Business Partner for the pest control division

• Applicants must have the right to work in the UK
• Excellent communications skills and customer service orientation.
• Curious, determined with bags of initiative.
• Able to deal with a fast-paced continually evolving role.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Possessing a high level of attention to detail but commercially focussed.
• Proactive and solution focused.
• Confident communicator able to challenge when needed.
• Organised, and able to manage competing demands.
• Collaborative mindset with strong ownership.
• Experience of Facilities Management Industry would be desirable.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.