Health Business Centre Advisor

Contract | Civic Recruitment Limited | United Kingdom

Posted On 19/05/2026

City Ipswich

Province Suffolk

Postal Code IP1

• This is a 6-month contract role with a local authority, designed to provide high-quality administrative and customer service support within the Health Business Centre. The position serves as a central point of contact for children, young people, families, and partner agencies. It plays a crucial role in coordinating Health Visiting, School Nursing, and Children’s Centre services, ensuring efficient service delivery and accurate data management.

• Act as the first point of contact, responding to telephone, email, and written inquiries.
• Provide information, advice, and signposting to appropriate services.
• Perform a range of administrative duties to support service teams.
• Maintain accurate records and input data in line with organizational standards.
• Prepare reports, data summaries, and service information as required.
• Utilize IT systems, databases, and digital tools effectively.
• Support performance monitoring and service delivery targets.
• Liaise with internal teams, external agencies, and partners.
• Assist in developing and improving administrative systems and processes.

• Experience in an administrative or customer service role.
• Experience handling data entry and maintaining accurate records.
• Experience dealing with members of the public and varied stakeholders.

• NVQ Level 2 (or equivalent) in Business Administration, Customer Service, or relevant field.
• Evidence of ongoing professional development.
• Willingness to undertake further training.

• Working hours: 37 hours per week
• Working pattern: 37 hours per week, Mon-Fri
• Location: Community Health Business Centre, Ipswich, IP4 4ER
• Hybrid working: Thursdays and Fridays mandatory office attendance; additional office attendance may be required during onboarding/training.