Assistant Revenues and Inspection Officer

An exciting opportunity has become available to join our successful Revenues Team as a full‑time Assistant Revenues and Inspection Officer.

The Revenues Team is responsible for administering Council Tax, Non‑Domestic Rates, and Housing Benefit Over payments across our three partner Local Authorities. Based at Grafton House, Russell Road, Ipswich, with opportunities for hybrid working, you will play a key role in supporting the Revenues Team.

• Maintaining Direct Debit payments
• Tracing non‑payers
• Processing and reviewing system‑generated reports
• Providing general administrative and operational support to the Revenues Team

We are looking for someone who has:

• GCSE Maths and English, or equivalent qualifications
• Experience using email, word processing, and spreadsheet software
• The ability to organise, prioritise, analyse information, and work independently
• Strong communication skills and a customer‑focused approach
• A flexible, positive, and proactive attitude
• Experience using Revenues and Benefits software systems is desirable

This is a full‑time position working 37 hours per week, Monday to Friday.

As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.