Relief Credit Control Administrator

Relief Credit Control Administrator

Salary: £12.97 per hour

Shifts:

Casual contract; shifts to be agreed

Location:

Ipswich / hybrid working

We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices; however, you will also play a key part in ensuring repairs are carried out as requested by both Orwell and its customers. In doing so, you will help maintain excellent service delivery and financial accuracy.

• Ensure invoices from external contractors are processed and paid in line with Orwell’s agreed policies and procedures.
• Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request.
• Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution.
• Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard.
• Verify that contractor’s invoice is in line with agreed contract rates and investigate and resolve any discrepancies.
• Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency.

• GCSE or equivalent, including Maths and English Language.
• Must be eligible to work in the UK.