Legal Secretary

Legal Secretary (Family)

Spider is advertising on behalf of a Top 200 UK law firm, one of the region's oldest, most established, and fastest-growing firms, which has over 280 colleagues and a strong partnership. We are looking for a Legal Secretary to join our Family Team on a part-time or full-time, permanent basis, based in our Ipswich, Suffolk office.

• Salary: Competitive + discretionary performance bonus
• Employee Benefits: Generous leave entitlement, enhanced family policies, mental health and wellbeing support and professional development

As a Legal Secretary within the Family Team, you will provide high-quality secretarial and administrative support to fee earners, ensuring the smooth and efficient running of a busy department. You will manage a varied workload, produce accurate legal documentation and correspondence, and provide excellent client service while working to tight deadlines.

• Provide comprehensive secretarial and administrative support to the Family team.
• Transcribe AI‑assisted dictation to a high level of accuracy.
• Manage diaries, arrange appointments and coordinate meetings.
• Maintain and update electronic case management systems and client records.
• Handle client enquiries professionally, both by telephone and e‑mail, ensuring excellent customer service.
• Prioritise workloads effectively while meeting deadlines and supporting fee earners with a range of administrative tasks.
• Use a variety of legal software including Bundle docs, Adobe Pro, Excel, and Lexis Smart Forms.
• Assist in the preparation of monthly bills and use the accounts system to help fee earners manage bill preparation, money on account, and payment of disbursements.

We are looking for someone with previous secretarial or personal assistant experience within a Family Law department. You should be highly organised, self‑motivated and able to manage a busy workload while maintaining exceptional attention to detail.

Excellent communication and interpersonal skills, strong IT proficiency and experience using case management systems are required. A confident approach to document production, diary management and client communication is essential, along with the ability to work flexibly, prioritise effectively and consistently deliver a high standard of support within a busy legal environment.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon.