Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

• Support the full administrative process for receiving, recording, and progressing DoLS referrals
• Respond to enquiries from care providers, hospitals and other professionals as part of the core Business Support team
• Assist Best Interest Assessors by managing documentation and coordinating assessment activity
• Ensure compliance with the Local Authority’s statutory duties
• Contribute to a high-quality service that safeguards individuals’ human rights and wellbeing
• Work collaboratively with Best Interest Assessors, fellow Administrators, care providers, hospitals and partner agencies
• Process cases fairly, professionally and respectfully
• Ensure restrictions are necessary, proportionate and regularly reviewed

• Strong IT and communication skills, with the ability to prioritise effectively
• Willingness to learn new systems and processes
• Excellent attention to detail
• Understanding of confidentiality and data protection
• Experience of business support tasks such as preparing letters and forms, processing data, coordinating meetings and taking minutes
• Basic understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) is desirable
• Supporting statement and CV required for application
• DBS checks or police vetting required for relevant posts

Demonstrates strong administrative capabilities in managing DoLS referrals and supporting Best Interest Assessors while ensuring compliance with statutory duties. Exhibits excellent communication and IT skills, with a focus on attention to detail and confidentiality.

• DoLS Referral Management
• Business Support Experience
• Mental Capacity Act Understanding
• Data Protection Knowledge
• Strong IT Skills

• Documentation Management
• Data Processing
• Meeting Coordination
• Letter Preparation
• Form Processing

• Effective Communication
• Attention to Detail
• Prioritization Skills
• Willingness to Learn

• DBS Check

• Deprivation of Liberty Safeguards
• Human Rights
• Statutory Duties
• Confidentiality