Injury Services Litigation Administrative Assistant

• Injury Services Litigation Administrative Assistant

Litigation Administrative Assistant for Injury Services –Ellisons is seeking an Administrative Assistant to join the Injury Services Team on a full-time, permanent basis, based in Ipswich, Suffolk.

Fantastic company benefits include:

Salary: Competitive + discretionary performance bonus

Employee Benefits:

• Generous leave entitlement
• enhanced family leave policies
• mental health and wellbeing support
• professional development
• discount schemes and health cash plan.,.

About the role:

As an Administrative Assistant within the Injury Services
Team
, you will play a key role in supporting clients from their first point of contact, ensuring enquiries are handled professionally and efficiently. You will assist with opening new matters, arranging appointments, processing documentation and providing administrative support to help ensure the smooth running of the team.

Main duties and responsibilities:

Act as a first point of contact for new and existing clients, handling enquiries by telephone and email.

Open new client files, process and maintain accurate records and documentation.

Arrange client appointments and provide administrative support

Assist with a range of day-to-day administrative tasks, ensuring work is completed accurately and efficiently.

Build strong relationships with clients and colleagues while delivering outstanding customer service.

Maintain high standards of professionalism, confidentiality and attention to detail at all times

About you:

As an Administrative Assistant
, you will be highly organised, personable and professional, with excellent communication skills and a strong eye for detail. Previous experience within Injury Services would be advantageous, although applications are also welcomed from candidates with administrative experience gained within the legal sector or other professional services or customer-focused environments.

You will be confident managing a varied workload, prioritising tasks effectively and delivering an exceptional standard of client service. A proactive attitude, excellent organisational skills and the ability to work collaboratively as part of a busy team are essential.

About Ellisons:

Ellisons is a Top 200 UK law firm and one of the region's oldest, most established and fastest-growing firms. With over 280 colleagues and a strong Partnership, we have built a reputation for trusted advice, exceptional client service and long-standing relationships. As proud members of the Alliott Global Alliance
, we combine strong regional roots with international reach, providing outstanding opportunities for both our clients and our people.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional .

• In your corner from day one: you'll be trusted with responsibility and supported to succeed.
• Space to grow: we listen to your goals and help you achieve them.
• Deep roots in our community: we're known for trusted advice and long-standing relationships.
• Exceptional benefits package: generous holiday, salary exchange pension, life assurance, income protection, health cash plan and an employee assistance programme.