Service Advisor

SERVICE ADVISOR

Monday – Friday | 8:00am – 6:00pm

1 in 2 Saturday mornings

We’re recruiting for an experienced Service Advisor to join an established automotive dealership.
This is a great opportunity for a customer-focused automotive professional looking to join a busy aftersales department with a strong team environment and long-term career prospects.

The Role
You’ll be responsible for managing customers throughout the service and repair process, from booking vehicles into the workshop through to collection.

Your responsibilities will include:

* Booking customers and vehicles into the workshop

* Preparing job cards and repair orders

* Discussing vehicle requirements and repair work with customers

* Providing estimates and keeping customers updated

* Liaising closely with Technicians and the Workshop Controller

* Identifying additional work and upselling where appropriate

* Managing customer expectations

* Handling queries and resolving issues professionally

* Ensuring vehicles are completed and ready for collection

* Delivering a consistently high level of customer service

What We’re Looking For

* Previous Service Advisor / Aftersales experience

* Strong automotive knowledge

* Excellent communication and customer service skills

* Confident dealing with customers face-to-face and over the phone

* Strong organisation and attention to detail

* Ability to work effectively in a busy workshop environment

* Professional, positive and commercially aware approach

The Package

* Monday – Friday, 8:00am – 6:00pm

* 1 in 2 Saturday mornings

* Established dealership

* Professional working environment

* Long-term career opportunity

* Competitive salary and earning potential

If you’re an experienced Service Advisor looking for your next move, get in touch today for a confidential conversation