Business Co-ordinator, Business Administration

Join to apply for the Contract Co-ordinator role at Liquidline

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland— our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well‑being, and winning together.

• Responsible for the onboarding of all installations through to a comprehensive account and client contract set up.
• Liaise closely with the Sales and Operations teams.
• Building and nurturing customer relationships being the first person of contact throughout the onboarding process.
• Managing customer questions/queries around consumable pricing/contracts/updating equipment records and ensuring customer contact records are up to date.
• Management of all contract documentation including the agreements and their ongoing review.
• Project Management – managing the large‑scale installation of machines UK wide.
• Working collaboratively with the Lease company to assist in the acceptance of finance.
• Driving additional sales of products and services as well as replacing ageing equipment and renewing leases.

• A minimum of 12 months’ experience within a deadline environment, managing projects on an individual task level.
• Working Knowledge of MS Office, in particular Outlook, Word, Teams, Excel to intermediate level.
• Understanding of project management life cycles.
• A proactive approach to problem solving.
• Exceptional communication skills.
• Organisational skills.
• An ability to work under pressure.
• Effective team working.
• Ability to work using your own initiative.
• Knowledge of Microsoft Office and CRM systems.

• 25 Days Annual Leave + Bank Holidays:
  Extra time off to rest and recharge.
• Long Service Annual Leave Entitlement & Buy/Sell Scheme:
  More flexibility for your time off needs.
• Candidate Referral Program:
  Help grow our team and earn rewards.
• Company Bonus Scheme:
  Celebrate success with us.
• Enhanced Sick Pay:
  Supporting you when you need it most.
• Enhanced Parental Leave:
  Comprehensive support for your family journey.
• Salary Sacrifice Pension Scheme:
  Save for your future with ease.
• Life Assurance & Income Protection (UK Only):
  Peace of mind for you.
• HSF Health Plan:
  Access affordable healthcare.
• YuLife Wellbeing Platform:
  One stop shop for wellbeing, rewards and support.
• Employee Assistance Programme:
  Mental health support, virtual GP services and more.
• Menopause Support via Stella App:
  Tailored support for this stage of life.
• Lunch on Liquidline & Bi-Annual Conferences:
  Enjoy lunch on Liquidline, and Bi Annual company conferences.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!