Supply Chain Business Development Manager

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values
- Trust, Respect, Unity, and Empowerment
.

Days of Working: Monday to Friday

Role Overview: Reporting to the Head of Procurement Transformation, the Supply Chain Business Development Manager will lead a small specialist function that standardises bid pricing operations, supplier engagement and mobilisation. This role is critical for reducing pricing risk, improving bid quality and avoiding margin leakage post-award. This role sits in a fast-paced environment and requires someone that can support new business opportunities by rapidly producing bid costs and supplying evidence of how suppliers are vetted, selected, performance managed and meet ESG and compliance criteria.

Quantitative Bid Support

• Lead bid kick-off meetings for the supply chain workstream with relevant stakeholders
• Decide the sourcing route for each bid and establish a tiered system for obtaining pricing fast, utilising rate-cards, established PSL and tendering
• Oversee bid pricing delivery, managing timelines, submissions, exclusions, risk and quality
• Identify and deliver commercial value opportunities linked to bids and mobilisation, including cost reduction, cost avoidance, and rebate income improvement, working closely with the Category Management team to agree commercial levers

Qualitative Bid Support

• Maintain a centralised bid library of evidence-based, client ready bid responses with case studies and metrics
• Support bid writers in bid responses covering supplier due diligence, selection, onboarding controls, supplier performance, health & safety, accreditations, adherence to ESG, social value, modern slavery and subcontractor management
• Manage supplier clarifications and ensure commercial consistency throughout the bid process
• Track win/loss feedback and feed improvements back to PSL
• Track and report performance metrics for the bid support service including speed, quality, rework post-award changes stakeholder feedback and achieved cost savings

People Management

• Lead and develop a small team creating clear roles, priorities and ways of working
• Set team objectives aligned to bid SLAs and quality standards
• Manage team performance and address capability gaps quickly and efficiently
• Allocate resources across concurrent bids, escalating any capacity constraints early
• Build a collaborative culture with Bid Director, Cost Team, Operations, Mobilisation, Finance and Category Management Teams, ensuring effective stakeholder management throughout the bid process

General

• Avoid conflict of interests between personal interests and the interests of the UK & Ireland group
• Exercise independent judgment, reasonable care, skill, and diligence when carrying out their duties
• Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders
• Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties
• Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible

Necessary

• Proven experience managing and developing a small team in a deadline-driven environment
• Bid pricing and mobilisation experience in an FM or similar environment with a track record of delivering bid costs under pressure
• Strong commercial capability
• Strong supplier management and stakeholder engagement
• Excellent verbal and written communication skills
• Operational discipline, including audit trails, version control and clear governance
• Ability to challenge stakeholders constructively and secure risk acceptance where asset data or timelines are inadequate
• Proficient in Microsoft Tools (PowerPoint, Word and Intermediate Level Excel)
• Comfortable working with data and dashboards
• Ability to prioritise and manage multiple projects simultaneously
• High level of integrity and dependability
• Proactive, detail-oriented and solution focused
• Critical thinking and problem-solving skills

Desirable

• Experience using Source to Contract Solutions such as Coupa
• Experience working in FM industry
• An understanding of how PPM schedules, asset registers and compliance records are typically organized
• Familiarity with framework agreements, call-off terms and client flow-down terms

Core Expectations

• Build trust and collaborative relationships with key…