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Head of Customer Experience & Digital Transformation

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Babergh and Mid Suffolk District Council
Full Time, Part Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 64269 - 78039 GBP Yearly GBP 64269.00 78039.00 YEAR
Job Description & How to Apply Below
A local government authority in Ipswich is seeking a Head of Customer Experience to lead customer services, digital transformation, and corporate complaints. The role offers a competitive salary between £64,269 - £78,039 per annum with opportunities for full-time, part-time, and job share applications. With a focus on improving community outcomes and accessible services, the successful candidate will champion digital inclusion and support for residents facing hardships in partnership with various services.
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