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Public Service Customer Experience Specialist

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Jobtailor
Full Time position
Listed on 2026-07-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Jobtailor is seeking a Customer Experience Officer in Ipswich to be the first point of contact for a range of Council services. You will handle inquiries via phone, email, web chat and social media, using your strong communication skills to resolve queries quickly and accurately.

The role requires proven customer service experience, excellent IT skills, and the ability to communicate clearly and tactfully while showing empathy to customers.

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