Parts Advisor - Wolsey Van Centre
Listed on 2026-07-15
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Are you passionate about automotive parts and delivering exceptional customer service? Wolsey Van Centre is looking for a proactive and detail‑oriented Parts Advisor to join our friendly team.
As a Parts Advisor you will need to ensure that walk‑in and telephone customers are promptly dealt with, and deliver on sales targets. You will be meticulous with the administration of the parts department, check stock levels and deliveries, and always deliver an incredible experience to all, whether internal or external customers.
Alongside your customer‑first attitude, you will maximise sales, maintain customer retention and over‑achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.
To be a success in this role, you will have:
- Commitment to delivering customer excellence
- A good standard of verbal and numerical reasoning
- Previous experience in a target‑driven role
- Core skills in computing are essential, including web systems, email and use of Excel
- Experience with Kerridge/CDK is an advantage
- A full, clean driving licence is essential as the role includes van delivery
Ideally you will be an experienced Parts Advisor within the motor industry, however full training will be provided. If you have the drive, enthusiasm and passion please apply today and we will do the rest!
Skills for the job- Customer service
- Inventory management
- Leadership and teamwork
- Problem solving
- Quality control
- Supply chain coordination
- Competitive salary
- Healthcare cashback plan
- Generous holiday entitlement
- Employee assistance programme
- Long‑service awards
- Leading brand‑led learning and development
- Marriott car benefit
- Purchase scheme
- High‑street retailer discounts
Marriott Motor Group are an equal‑opportunity employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Wolsey House
Sproughton Road
Ipswich
Suffolk
IP1 5AN
United Kingdom
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