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Insurance Frontline Advisor — Customer Care & Growth

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Gallagher Bassett
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 19000 - 23000 GBP Yearly GBP 19000.00 23000.00 YEAR
Job Description & How to Apply Below

Gallagher Bassett in Ipswich is seeking a Customer Service Advisor to join our Frontline Services team. The role is full time and office based, 37.5 hours per week on a 7-week rotating shift pattern that includes a late shift, weekends, and Saturdays, with time off during the week where applicable.

You will be the first point of contact for customers, gathering information, and ensuring interactions are handled professionally and accurately.

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