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Insurance Frontline Advisor — Customer Care & Claims

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Arthur J. Gallagher & Co. (AJG)
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Gallagher Bassett is seeking a Customer Service Advisor in Ipswich for a full-time, office-based role on a 37.5-hour week with a rotating shift pattern. The role involves handling customer calls, recording information, and following standard procedures to support claims and enquiries.

You’ll receive comprehensive training, ongoing support, and opportunities to progress within the contact centre and wider insurance teams, while enjoying a competitive benefits package.

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