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Senior Customer Success Lead — Hybrid, Global Impact

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: SmartestEnergy Limited
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 55000 GBP Yearly GBP 50000.00 55000.00 YEAR
Job Description & How to Apply Below

Smartest Energy Limited is seeking an inspiring and commercially minded Customer Success Manager to lead our Industrial & Commercial Customer Success teams across Customer Service, Billing and Change of Tenancy. This role reports to the Head of Customer Success and focuses on building high-performing teams and transforming the end-to-end customer journey.

You will champion operational excellence, drive down cost to serve and ensure a compliant, reliable service for I&C customers while

Are you ready to take on the Senior Customer Success Lead — Hybrid, Global Impact role at Smartest Energy Limited?

We would love to welcome a new Senior Customer Success Lead — Hybrid, Global Impact to our organisation in Ipswich, England, United Kingdom.

For the Senior Customer Success Lead — Hybrid, Global Impact position at Smartest Energy Limited, we are reviewing applications now.

Position Requirements
10+ Years work experience
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