Admissions Advisor

X2 posts available

Hours: fixed term until July 2027, full time, 37 hours per week (1.0 FTE)

Salary:
Band 2 - £25,804 to £28,031 per annum

• The post holder will focus on the processing of applications for undergraduate and postgraduate study. Working collaboratively with colleagues across the Directorate of Marketing, Communications and International as well as Admissions Tutors in a busy, but friendly and supportive environment.
• You will have responsibility for the efficient administration of student applications for a wide range of courses, alongside other Admissions projects.

• The Admissions Advisor will be part of the Admissions Team which sits within the Directorate of Marketing, Communications and International. Admissions is a collaborative, and supportive team who works hard to ensure a positive applicant experience.
• The Directorate is responsible for student recruitment, admissions, marketing, events, website, social media, external and internal communications.
• The team has a proactive social group which coordinates various activities through the year.
• The team benefits from agile working, with on-campus time of around 60%, however, many people choose to be in the office more often to work collaboratively.

• You should be able to work accurately under pressure, as well as having excellent organisation, communication and customer care skills. An understanding of the Higher Education sector is useful but is not essential.
• You should have a flexible approach to work, and a willingness to take on a variety of roles, as well as the ability to provide a seamless and positive experience to applicants, providing information and advice about the courses we offer to ensure successful conversion of applicants to the University of Suffolk.
• Please refer to the full job description for further details on this exciting opportunity to work as part of a diverse and busy team.

• Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
• Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions.
• Flexible working, including family friendly policies.
• Competitive workplace pension scheme (USS) – with an employer contribution rate of 14.5%, tax relief on contributions and life cover.
• Staff discounts at a number of local amenities in Ipswich.
• Discounted membership at Adastral Park Leisure and Sports.
• Access to a range of high-quality learning and development opportunities.
• Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions.
• Cycle to Work scheme.
• Electric vehicle salary sacrifice.
• Employee Assistance Programme (EAP).
• Staff recognition annual awards.

We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups.