Training Coordinator

The Training Coordinator plays a key role in supporting the smooth delivery of training activities acorss the organisation. This role is primarily responsible for coordinating the end-to-end training booking process, ensuring all learning interventions are effectively scheduled, communicated and tracked to meet organisational needs. Duties and responsibilities Training Coordination & Administration Coordinate the training booking process including scheduling meetings, face to face and online training, securing venues, and liaising with trainers Manage the support inbox, ensuring all incoming queries are responded to promptly and professionally Improve and refine coordination and administration processes Prepare and distribute training materials and equipment Venue planning to ensure suitability for training sessions Send joining instructions to attendees Maintain accurate training records and attendance lists Create and issue certificates Distribute post-training emails and collate feedback Support the Operations Manager in planning, publishing, and promoting training programmes across social media platforms, website and marketing campaigns Provide administrative support for ongoing development of training materials Accurately record meeting minutes Role model exemplary behaviour in terms of conduct, inclusivity, performance and credibility Proactively reflects on personal practice to improve performance Take responsibility for raising issues in relation to internal and external practice, performance and safeguarding concerns Attend training courses Maintain up-to-date knowledge and understanding in current developments in the fields of mental health, autism and learning disability Stay up to date with relevant company policies and procedures Travel as required to complete duties, such as site visits Engage in market research to identify new opportunities, assessing competitor offerings, and proposing tailored approaches to existing courses to meet evolving demands Explore new opportunities to raise awareness of programmes offered by Be Well Learning, including attending or exhibiting at events Accessibility Management The Training Coordinator will understand the needs of individual learners prior to the training.

Report reasonable adjustments requested and support their implementation Develop easy-read documents System and Data Management Maintain accurate and up-to-date training databases and filing systems Ensure the cleanliness and organisation of the team One Drive area Handle all client, learner, and organisational data in strict confidence, ensuring compliance with data protection regulations and organisational policies Create regular reports on training activity, attendance rates and feedback Archive and destroy records in line with data protection policies and contractual obligations Support with internal and external audits Office & Resource Management Ensure sufficient stationery supplies Monitor stock levels Ensure the office is well-maintained and meeting spaces are prepared for meetings Relationship Management The training coordinator will act as a professional and positive representative of Be Well Learning Build and maintain strong relationships with key stakeholders, across health, social care, commercial, public, and third sectors Develop and maintain effective working relationships with the team to promote a unified approach to the Be Well’s training offer Support clients with ‘skills gap analysis’ which shape future training programmes offered by Be Well Learning Provide administration and IT support for the wider team for training programmes delivered You will at all times provide an environment that is conducive to a positive work culture Experience and…