Litigations Officer

Are you ready to take your career to the next level? BCMGlobal is on the lookout for a Litigation Officer to join our team in Ipswich. This is your chance to step into a pivotal role, managing mortgage accounts and guiding them through the litigation process — all while making a real difference to our customers.

• Own and manage your caseload of mortgage accounts, balancing empathy with expertise.
• Speak directly with customers, exploring their circumstances and finding the right solution for every case.
• Ensure payment obligations are crystal clear — and collected in line with lender terms and Court Orders.
• Navigate loan conditions with confidence, explaining them clearly and fairly.
• Flag issues early, offer smart recommendations, and bring balanced, technical insights to complex situations.
• Build strong relationships with clients, third parties, and internal teams.
• Keep records accurate, up to date, and audit‑ready.

• Empathetic communication style.
• A customer-first mindset, always looking for fair, workable outcomes.
• Knowledge of mortgage loan documentation, regulations, and the UK Benefits System desirable.
• Team spirit — you deliver on commitments and lift others up.

Bonus points if you bring: litigation experience, court procedure know-how, a Law degree, or full CeMAP qualification.

At BCMGlobal, you’ll be more than a Litigation Officer — you’ll be part of a collaborative team where your skills are valued, and your growth is championed. We offer:

• 25 days holiday (+ option to buy more)
• Employer-matched pension (up to 5%)
• Life assurance x4 salary
• Sports & Social Club Summer & Christmas parties
• Employee recognition, referral, and bonus schemes

If you’re passionate about people and eager to grow in a fast‑paced, rewarding environment — we’d love to hear from you.

Apply today and take your career forward with BCMGlobal!