Senior Credit Control Analyst

Senior Credit Control Analyst (Insurance)

AXA XL is an Equal Opportunity Employer.

Ipswich, UK

At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyse deeper. Dream bigger.

This is an exciting and rewarding permanent role ideal for those looking to work within the insurance industry. Joining AXA XL as a Senior Credit Control Analyst is a fantastic next step in your career within this field.

The successful applicant will join the UK Credit Control Team at a particularly exciting time. After a hugely successful 2021 and 2022, the focus has switched to how we can power the business faster and improve credit control service delivery on behalf of UK underwriters. The role will entail significant collaboration both internally and externally and will offer the candidate an opportunity to learn about the insurance industry and AXA XL.

You will be based in our newly refurbished Ipswich office; however, we are excited to have implemented our Smart Working initiative offeringa hybrid way of working, combining both remote and office working.

Ipswich is an idyllic rural location, with good transport links to London and just 20 minutes from the coast. The AXA XL office is easily accessible, only a 10-minute walk from the train station and has the benefit of free onsite car parking as well as a subsidised staff restaurant - we even give our employees an allowance for lunch! We are a short walk from the picturesque waterfront, an ideal place for a lunchtime stroll with colleagues and there are plenty of good restaurants to choose from for a bite to eat on the way home or perhaps before a trip to the local theatre or cinema.

Our office is newly refurbished, it’s modern and bright featuring up to date technologies, and plenty of collaboration areas to meet with colleagues to share ideas and get together.

What you’ll be doing

What will your essential responsibilities include?

• The necessity to deliver effective, robust credit control (on a stated portfolio) with consideration of commercial and underwriting relationships
• Demonstrate full ownership and accountability for the investigation, progression and, ultimately, resolution of material cases impacting on (overdue receivables and unallocated cash) metrics
• Provide clear, concise commentary evidencing actions performed for monthly reporting packs and at scheduled debt reviews to be performed by line manager
• Adhere to TOM /Credit Control service offering (and associated procedures) following stipulated steps, selecting the applicable method of broker contact and escalation to line manager
• Assume responsibility for day-to-day operations between AXA XL designated brokers including monthly reconciliations, query management and escalation of material, overdue premiums
• Contribute significantly to the presentation and delivery of effective underwriting reporting packs, evidencing actions performed and highlighting cases requiring U/W leverage
• Effective liaison with AXA XL colleagues in India and Poland, encouraging skill-sharing and ensuring prompt resolution of any unallocated cash related queries referred to Ipswich
• Embrace the drive for continuous improvement and technological development including, but not limited to, e-accounting, the internal query management tool, and Smart Match.
• Ensure competence across all accounting platforms utilised by the Credit Control and Transaction Query Management team. Ensure full compliance with FIC controls
• Perform periodic reviews of aged premium falling below full-service value thresholds
• Contribute toward the production, automation and delivery of an industry leading notice of cancellation…