Complaint Case Manager – Financial Services
Listed on 2026-10-27
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Finance & Banking
Nucleus Financial Group in the UK is hiring a Case Manager to investigate, resolve, and respond to customer complaints in line with FCA DISP rules and internal procedures. You will identify root causes, offer appropriate redress, and work with multiple teams to drive service improvement.
The role demands strong communication, meticulous investigation, and the ability to manage a caseload to meet deadlines, while upholding regulatory commitments and customer-focused outcomes.
The following role is for a Complaint Case Manager – Financial Services (Flexible) with Nucleus Financial Group.
The position is based in Ipswich, England, United Kingdom.
This opportunity is part of our work in Bio & Pharmacology & Health, Sales.
The advertised compensation is 32.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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