Licensing Officer

Responsibilities

• Support the line management within the Licensing/Health & Safety Team in the delivery of the licensing functions and assist with the implementation and delivery of policies and systems;
• Administer licensing income including taking card payments and monitoring of unpaid fees for recovery;
• Research and help prepare committee reports that go to Licensing & Regulatory Committee;
• Interpret, co‑ordinate and implement licensing policies and procedures;
• Prepare material for publication and/or our website to help applicants and other stakeholders;
• Liaise with applicants, Responsible Authorities, outside organisations, senior officers and colleagues regarding applications and deal with queries about relevant legislation;
• Maintain the Licensing Team’s filing system and databases;
• Assess applications and grant in accordance with delegation.

• Educated to GCSE standard or equivalent or NVQ level 2 and/or 3 years qualitative experience including proven level of technical experience and organisational knowledge & experience in a relevant field such as licensing or other regulatory activity.
• A proven level of technical and organisational knowledge as well as proven experience within a licensing or other customer service role, the ability to use relevant technology, a knowledge of licensing legislation, effective communication skills and the ability to work in a team or on own initiative.

A hybrid working arrangement with working from home and from Grafton House. Good salary, an average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and a good working environment with great colleagues.

Closing date: 10th June 2026. Interviews week commencing 15th June 2026. Early applications encouraged. CVs are not accepted.