Spa Manager

Spa Manager – Luxury Boutique Spa

Outskirts of Ipswich

£38,000 – £40,000 + Tips

Live-in Available

We are recruiting for an experienced Spa Manager to lead a high-end, award-winning boutique spa located on the outskirts of Ipswich.

This is a hands-on leadership role, ideal for someone with a background in spa management, wellness, beauty therapy, and luxury hospitality, who is passionate about delivering exceptional guest experiences and driving revenue.

The Role

• Lead day-to-day spa operations and ensure outstanding guest experience
• Manage, motivate, and develop a team of spa therapists and front of house staff
• Oversee recruitment, rotas, training, and performance management
• Drive revenue, retail sales, memberships, and promotions
• Manage stock control, budgets, and payroll
• Maintain health & safety, hygiene, and compliance standards
• Provide hands-on spa treatments when required

About You

• 5+ years’ experience in spa management / wellness management / hospitality management
• Strong leadership with experience managing spa teams
• Qualified and experienced in holistic therapies (massage, facials, body treatments) and beauty treatments (manicure, pedicure, waxing)
• Commercially aware with experience in KPIs, revenue growth, and retail sales
• Excellent customer service and communication skills
• Full UK driving licence required (unless living on-site)

Benefits

• Share of tips
• 50% discount on spa treatments and products
• 50% discount on dining
• Discounted hotel stays
• Complimentary golf access
• 28 days holiday + pension
• Ongoing training and career development
• Live-in accommodation available