Team Leader, Healthcare

Team Leader (Days & Nights) Harley House Supported Living –Ipswich

Safe, Sound, Supportive

Harley House Supported Living is seeking a dedicated, experienced, and compassionate Team Leader to join our team in Clacton-on-Sea.

This rewarding role involves leading and supporting a team delivering high-quality, person-centred support to a vibrant 21-year-old woman with a learning disability and complex needs. She is highly active, full of personality, and has a real zest for life. We are looking for an individual who can provide strong leadership, inspire best practice, and ensure excellent outcomes while supporting her to achieve her goals, maximise her independence, and enjoy a fulfilling life.

This is a fast-paced and varied role where no two days are the same. The successful candidate will be proactive, adaptable, and confident in leading by example while maintaining the highest standards of support and care.

• Lead and support a team of Support Workers to deliver outstanding person-centred support.
• Act as a positive role model, promoting best practice and professional standards.
• Ensure care and support plans, risk assessments, and positive behaviour support strategies are implemented effectively.
• Support the individual with daily living activities, community access, and meaningful engagement.
• Promote independence, choice, dignity, and inclusion.
• Safely support behaviours that may challenge.
• Monitor, review, and contribute to support documentation and reporting.
• Assist with staff supervision, mentoring, induction, and ongoing development.
• Support rota management and shift coordination as required.
• Work collaboratively with family members, healthcare professionals, and external agencies to achieve positive outcomes.
• Ensure compliance with company policies, procedures, and regulatory requirements.

We are looking for candidates who:

• Have experience supporting people with learning disabilities and complex needs.
• Have experience supporting behaviours that challenge.
• Have previous experience in a senior support worker or team leader role, or can demonstrate leadership potential.
• Are confident in leading and motivating others.
• Are physically and emotionally resilient.
• Are positive, enthusiastic, and highly motivated.
• Can remain calm and confident in challenging situations.
• Have excellent communication, organisational, and problem-solving skills.
• Are committed to learning, development, and continuous improvement.
• Enjoy being active and engaging in a wide range of activities.

• Lead by example and enjoy supporting others to succeed.
• Love singing and music.
• Know your nursery rhymes.
• Have plenty of energy and a good sense of humour.
• Enjoy creating fun and meaningful experiences for others.
• Are proactive and able to think on your feet.
• Embrace a role where every day brings something different.

Successful candidates will undertake:

• Enhanced specialist training.
• A comprehensive induction programme.
• Leadership and management development opportunities.
• Shadow shifts with experienced team members.
• Time spent with the individual's family to develop a deeper understanding of her personality, preferences, communication style, and support needs.

• Full-time day and night positions.
• Comprehensive training and ongoing professional development.
• Leadership development and career progression opportunities.
• A supportive and experienced management team.
• The opportunity to make a genuine difference in someone's life every day.
• Opportunities to progress within a growing organisation.

If you share our values of being Safe, Sound and Supportive, and you have the leadership skills, commitment, and resilience to support both an individual and a dedicated team to achieve the very best outcomes, we would love to hear from you.

For more information, please contact