Senior Care and Support Assistant

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Department:
Health and Social Care (Qualified and Non-Qualifie

Operation:
Sanctuary Supported Living

Closing Date: .

Requisition: 229637

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

£14.76per hour

Empower others to thrive

We’re proud to be recognised as the
2025 Housing with Care Employer of the Year
– and we’re excited to welcome a new Senior Care and Support Assistant to our vibrant mental health service at 248 Sidegate Lane, Ipswich IP4 3DH
.

You’ll be part of a compassionate, community-focused team supporting people with mental health needs that puts people first – every single day.#Be Your Best  is more than a hashtag
– it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

• Lead a team of Care and Support Assistants
• Work closely with staff to provide personal care and support, helping customers build independence and confidence
• Handle medication safely and responsibly
• Build positive relationships with customers and colleagues
• Promote safe practices, complete risk assessments and manage safeguarding to keep customers safe
• Create and update electronic care and support plans
• Experience supervising a team
• Personalised approach to care with strong interpersonal skills
• Recent experience supporting vulnerable people in a similar role
• Enthusiastic and flexible approach
• Strong organisational skills and basic literacy and numeracy
• Understanding of relevant legislation and best practice
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

You deserve more than the basics. That’s why, alongside
33 days’ annual leave pro rata (rising to 38, including bank holidays),
occupational
sick pay
linked to length of service, and a
contributory pension scheme
, we’ve created a package to help you thrive:

• Health and wellbeing support
  – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements
  and
  annual leave purchase scheme
• Company-funded training
  and ongoing career development opportunities
• Flexible working options
  and an
  inclusive culture
  where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts
  , Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this…