HR Operations Administrator

## HR Operations Administrator Apply locations:
Ipswich time type:
Full time posted on:
Posted 5 Days Agojob requisition :
JR192
*
* Location:

** Ipswich (Hybrid)
** Reporting Line:
** Head of HR Operations
** The Role
** To provide efficient and accurate HR administrative support across the employee lifecycle, ensuring high-quality service delivery to employees and managers. The role supports HR operations, maintains data integrity in HR systems, and contributes to process improvements for our expanding Global workforce
** Key Responsibilities
*** Worker Lifecycle Administration  + Manage HR administration across the full employee lifecycle:
- Onboarding (contracts, offer letters, right-to-work checks, pre-employment screening)    - Changes (promotions, salary reviews, transfers)    - Offboarding (leavers, exit documentation)  + Ensure all employee records are accurate and up to date in HR systems  + Produce employment-related documentation in line with company policies  + Coordinate the onboarding process for contingent workers, contractors and third-party suppliers  + Act as a key point of contact for candidates and hiring managers to facilitate a smooth onboarding experience  + Liaise with internal teams (e.g. IT, Facilities, Security) and external providers to ensure timely system access, equipment allocation and building access for new joiners  + Monitor onboarding progress and follow up on outstanding actions to ensure all pre-start requirements are met  + Coordinate and deliver HR induction sessions for new joiners, ensuring a positive and informative first-day experience  + Prepare and update induction materials to reflect current policies, benefits and organisational updates
* HR Systems & Data Management  + Maintain and update the HRIS (Workday) with a high level of accuracy  + Run regular audits to ensure data integrity and compliance  + Generate standard HR reports (headcount, attrition, absence, etc.)  + Support system testing, updates, and improvements
* Payroll & Benefits Support  + Provide administrative support for payroll processes:
- Prepare and validate monthly payroll inputs    - Liaise with payroll team/providers to resolve discrepancies  + Support benefits administration (e.g. pensions, healthcare, life assurance)  + Respond to employee queries related to pay and benefits
* Employee & Manager Support  + Act as a key point of contact for day-to-day HR queries  + Provide guidance on HR policies, processes, and procedures  + Escalate complex employee relations issues to HR Business Partners
* Compliance & Governance  + Ensure HR processes comply with UK employment law and internal policies  + Maintain employee files and documentation in line with GDPR requirements  + Support audits and compliance checks
* Process Improvement & Projects  + Identify opportunities to improve HR processes and efficiency  + Support HR projects (e.g. system implementation, policy updates, employee engagement initiatives)  + Contribute to standardising of global HR processes
** About You
*** Strong understanding of HR processes and the employee lifecycle
* Experience working with Workday HRIS (desired)
* High attention to detail and strong organisational skills
* Ability to manage multiple priorities and meet deadlines
* Strong communication and stakeholder management skills
* Good Excel and data handling skills
* Experience supporting payroll or benefits processes
* Understanding of UK employment law basics
* CIPD Level 3 or working towards Level 5
** About Willis Re
** We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more…