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IT Service Desk Apprenticeship: Launch Tech Career
Job in
Ipswich, Suffolk County, IP1, England, UK
Listed on 2026-02-13
Listing for:
Halo
Full Time, Apprenticeship/Internship
position Listed on 2026-02-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Company Overview
Halo Service Solutions makes modern and intuitive ITSM, PSA and Service Desk software that is used by Global Brands. We’re committed to improving customer relationships and unlocking team productivity through digital workflows and automation.
Responsibilities- After the apprenticeship, career progression can include positions in our consultancy teams, sales teams, development, and partners.
- Responding to support requests from clients and users.
- Troubleshooting software issues remotely or on-site.
- Providing first-line support via phone, email, and video call.
- Documenting issues, solutions and technical procedures.
- Working with other team members to resolve more complex issues.
Monday - Friday, 9.00am - 6.00pm.
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