Ecommerce Manager

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We are recruiting for an E-Commerce Manager to lead and optimise the organisation's day-to-day e-commerce operations. This role has responsibility for all online trading activity, including product management across the e-commerce platform, supporting the delivery of a new website, and integrating product ranges from newly acquired businesses. A key focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused.

Working closely with marketing, sales, IT and other internal stakeholders, the E-Commerce Manager will play a key role in delivering a seamless, consistent and high-quality online user experience.

• To own the day-to-day operation and management of Liquidline's e-commerce portal.
• To maintain an accurate and up-to-date product catalogue, including pricing, availability, descriptions, and imagery.
• To load and manage products from newly acquired businesses onto the e-commerce platform.
• To continuously update product data and imagery to maintain consistency and accuracy.
• To collaborate with the marketing designer to create engaging product descriptions and visuals.

• To plan, manage and review portal promotions, banners and seasonal campaigns in line with marketing activity.
• To monitor competitor pricing and market trends, adjusting online pricing in collaboration with finance and sales teams.
• To track analyse e-commerce performance, including sales, traffic, conversion rates and customer behaviour.
• To produce regular performance reports and insights to support business decision-making.

• To play an active role in the ongoing website redevelopment project.
• To ensure e-commerce functionality aligns with overall digital strategy and user experience.
• To provide input into new features, integrations, and improvements that support online sales and engagement.
• To work with IT to resolve issues and improve website performance, security and reliability.
• To plan, execute, and manage promotional campaigns for the portal.

• Works closely with procurement and inventory teams to ensure stock availability is correctly reflected online.
• To maintain accurate IQ and product data across the e-commerce platform.
• To continuously improve the online customer journey from product discovery through the checkout.
• To support the smooth launch of new products and services onto the e-commerce platform.
• To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives.

• To continuously improve the online customer journey from product discovery through the checkout.
• To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives.
• To support the smooth launch of new products and services onto the e-commerce platform.

• Proven experience in e-commerce management, preferably within a B2B or retail environment.
• Strong understanding of e-commerce platforms, web analytics tools (e.g. Google Analytics) and online merchandising.
• Familiarity with SEO, SEM, and other digital marketing strategies.
• Strong project management skills, with a proven track record of driving e-commerce growth.
• Experience managing product catalogues, pricing strategies and promotional campaigns.
• Familiarity with integrating products from newly acquired businesses into an existing platform.
• Ability to work collaboratively with cross-functional teams.
• Excellent communication and organisational skills.
• Analytical mindset with experience in managing performance KPIs and making data-driven decisions.
• Proficiency in website CMS, with a focus on e-commerce platforms and customer experience (New site development).

Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees.

• 25 Days Annual Leave + Bank Holidays:
  Extra time off to rest and recharge.
• Long Service Annual Leave Entitlement & Buy/Sell Scheme:
  More flexibility for your time off needs.
• Candidate Referral Program:
  Help grow our team and earn rewards.
• Company Bonus Scheme:
  Celebrate success with us.
• Enhanced Sick Pay:
  Supporting you when you need it most.
• Enhanced Parental Leave:
  Comprehensive support for your family journey.
• Salary Sacrifice Pension Scheme:
  Save for your future with ease.
• Life Assurance & Income Protection (UK Only):
  Peace of mind for you.
• HSF Health Plan:
  Access affordable healthcare.
• YuLife Wellbeing…